This privacy policy describes how B & B Shades Drapery and Beyond collects, uses, and shares personal information of users of our website.
1. Information We Collect
- Personal Information: We collect personal information that you provide to us, such as your name, email address, phone number, and address. This information is collected when you fill out a form on our website, request a consultation, place an order, or contact us directly.
- Payment Information: When you make a purchase, we collect payment information, such as your credit card number or bank account information. This information is processed securely by our payment processor and is not stored on our servers.
- Usage Information: We collect information about how you use our website, such as the pages you visit, the links you click, and the searches you conduct. This information is collected through cookies and other tracking technologies.
- Device Information: We collect information about the device you use to access our website, such as your IP address, browser type, and operating system.
2. How We Use Your Information
- We use your personal information to provide you with the products and services you request, such as custom window treatments, in-home design consultations, and professional installation services.
- We use your personal information to communicate with you about your orders, consultations, and other inquiries.
- We use your personal information to send you marketing communications about our products and services. You can opt-out of receiving these communications at any time.
- We use your usage and device information to improve our website and to personalize your experience.
- We may use your information to prevent fraud, protect our rights, and comply with legal obligations.
3. How We Share Your Information
- We share your personal information with our service providers who assist us in providing our products and services, such as payment processors, shipping companies, and marketing agencies.
- We may share your personal information with our business partners who offer products or services that may be of interest to you.
- We may share your information if we are required to do so by law, such as in response to a subpoena or court order.
- We may share your information in connection with a merger, acquisition, or sale of all or a portion of our assets.
4. Cookies and Tracking Technologies
- We use cookies and other tracking technologies to collect information about your usage of our website.
- Cookies are small data files that are stored on your device when you visit a website.
- We use cookies to personalize your experience, to remember your preferences, and to track your usage of our website.
- You can disable cookies in your browser settings, but this may affect your ability to use our website.
5. Data Security
- We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.
- We use encryption to protect your payment information when it is transmitted over the internet.
- We store your personal information on secure servers that are protected by firewalls and other security measures.
- However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.
6. Your Rights
- You have the right to access your personal information that we collect.
- You have the right to correct any inaccuracies in your personal information.
- You have the right to request that we delete your personal information.
- You have the right to opt-out of receiving marketing communications from us.
- To exercise these rights, please contact us.
7. Children’s Privacy
- Our website is not directed to children under the age of 13.
- We do not knowingly collect personal information from children under the age of 13.
- If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.
8. Changes to This Privacy Policy
- We may update this privacy policy from time to time.
- We will post any changes to this privacy policy on our website.
- Your continued use of our website after any changes to this privacy policy constitutes acceptance of the new privacy policy.
9. Contact Information
- If you have any questions about this privacy policy, please contact us.
